Shipping policy

PROCESSING

All orders are processed + shipped within 3-5 business days from our UK facility in Cornwall.

SHIPPING

Enjoy FREE SHIPPING to the UK mainland on ORDERS OF £30 OR MORE.

Shipping rates are applied at checkout; add the products you're interested in to your cart and shipping destination to view your shipping costs.

You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 24-48 hours once a label has been created.

Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.

U.K. customers - Please email webshopUK@wickandtincandles.co.uk if you experience delays in your delivery.

INTERNATIONAL ORDERS

Currently we do not ship outside of the United Kingdom.

PAYMENT METHODS

We accept most of the used payment methods in the UK amongst, but not limited to, PayPal, credit card (Mastercard, Visa, American Express), debit card and bank transfers.